The Browser That Won’t Die

At CDS, IT Support is simple - have an IT problem? Call us, and we fix it - whether you have full coverage or would rather pay as you go. We’re on hand for any IT problem: “Have you tried turning it off and on again?” It’s an old IT joke, but seriously, try it! It fixes more than you’d think. It could be that simple, but we’re here for more complex issues that can drive you up the wall - like printers, which seem to exist solely to test human patience. 

Today’s tale of IT frustration is brought to you by a few of our legal clients, who all use the same website. This website runs exclusively on Internet Explorer. Yes, the horse and cart of web browsers, long since replaced by Microsoft Edge, Chrome, Firefox. Enter Microsoft with Internet Explorer mode inside Edge. Which feels like it should be simple, but as a solution has all of the craftsmanship of duct-taping your favourite chair back together.

So, for every user who needs access to this uniquely archaic site, we have to *super speed voice mode* set up Edge in IE mode, recreate all the security exceptions, download special software, and install third-party compression tools, and handle every unique quirk that is thrown our way with every installation and get the user back to work. They’re happy, we’re happy, and the day is saved—until Windows updates and breaks the whole system again. Lucky for our clients, it’s all covered under our IT support, and we get to enjoy the ride all over again.

CDS has provided outstanding IT Support to SMEs for over 30 years. With our flexible and tailored support contracts, our team is always on hand to resolve any issue and maximise your efficiency. No tickets, no escalations, just experts who truly care about your business - meaning you can count on us when you need it most. 

Choose CDS for Minimal Risk, Minimal Stress, and Guaranteed IT Success.