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Tech News: Gemini Starts Making Calls For Customers
Google is testing a Gemini feature that can telephone businesses, ask questions and arrange bookings on a customer’s behalf, potentially saving people time while requiring businesses to decide how they handle conversations with an AI assistant.What Is Google Testing?The feature, called Call for Me, allows Gemini to handle routine telephone conversations, including checking whether a shop has an item in...
Featured Article: Google Gives Gemini A Human Face
Google has introduced animated and lifelike avatars for Gemini’s live conversations, giving businesses a way to put a talking face on AI services while raising questions about whether a more convincing appearance could encourage customers to trust answers they should question.What Has Google Introduced?Announced on 24 September, Gemini 3.8 Live with Live Avatar combines spoken AI responses with generated video,...
Security Stop-Press: Deepfake Calls Target Employees
Gartner found that 41 per cent of surveyed cybersecurity leaders reported deepfake incidents involving employee audio calls, while 36 per cent reported video-call incidents.Its March–May 2026 survey covered 297 leaders reporting on the previous year, without establishing how many attacks succeeded.Email phishing or business email compromise affected 79 per cent, while 58 per cent reported voice or text scams.Gartner warns...
Tech Insight: ChatGPT Dominates AI Website Referrals
With ChatGPT accounting for 95.1 per cent of AI referrals measured by BrightEdge in August, in this Tech Insight we examine why its lead is growing, how AI is influencing purchasing decisions and what businesses should do to make themselves easier to find.What Does The 95.1 Per Cent Mean?BrightEdge, which sells search marketing and AI visibility tools, recently published figures...
Company Check: Microsoft Gives Copilot Coding And An Always-On Agent
Microsoft has announced a redesigned Copilot app that can build software and keep working while users are away, bringing AI further into everyday business operations while raising questions about permissions, costs and responsibility when delegated work goes wrong.What Is Changing?The new experience brings together Home, Code and Autopilot, covering everything from answering questions and preparing documents to creating applications and...
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